App: Sky Run 3D — Flappy Plane
Support email: [email protected]
(We usually reply within a few business days.)
Privacy policy: https://thoughtful-okra-9cf.notion.site/Privacy-Policy-330f4f473ceb80afbf83d52c8dff0416
The game won’t start or crashes on launch
Force-quit the app and open it again. If it still fails, restart your device, then reinstall the app. You may need to be online the first time if the app loads cloud features.
The leaderboard doesn’t load or shows empty
The leaderboard needs an internet connection. Try Wi‑Fi or cellular, wait a moment, and open the leaderboard again. If you’re on a restricted network (school/work), it may block the connection.
My score didn’t appear on the leaderboard
Scores usually upload when you finish a run and your new score is higher than your previous best. Check your connection and try again after completing another run.
How do I play?
Use tap or swipe (up, down, left, right) to move the plane and avoid buildings and enemy planes. Collect coins and power-ups along the way.
Sound or music issues
Check the device volume and Silent mode. If problems continue, note your device model and iOS version in your email to support.
I want my leaderboard data removed
Email [email protected] from the address you use for support (or describe your in-game name and approximate score). We’ll delete your leaderboard entry where we can match it.